Proactive monitoring, security hardening, daily backups, and updates — all handled by our engineers, so you can focus on running your business instead of your server.
Uptime, resource usage, and error logs are watched continuously. Most issues are caught and resolved before they affect visitors.
Web application firewall, malware scanning, and DDoS protection are configured and maintained as part of the plan — not an add-on.
Full site and database backups run automatically every day, with restore points you can roll back to yourself in seconds.
Server software, PHP versions, and security patches are tested and applied by our team — no more surprise breakages.
Test changes on a private copy of your site before pushing them live, with a one-click push-to-production workflow.
Your account runs in its own resource container, so traffic spikes on other accounts never slow your site down.
Server-side caching, CDN configuration, and database optimisation are set up and reviewed by our engineers, not left to guesswork.
Moving from another host or from our shared plans is handled end-to-end by our team, tested before cutover, with zero downtime.
Managed customers sit at the front of the queue, with faster guaranteed response times than standard shared hosting tickets.
When something needs attention on a managed account, it goes to a person who actually manages servers for a living — not a support script working through a decision tree. That’s the difference proactive care makes.
excl. VAT · billed monthly
excl. VAT · billed monthly
excl. VAT · billed monthly
Need something between tiers, or more than 10 sites? Contact us for a custom quote.
| Feature | Shared Hosting | Managed Hosting |
|---|---|---|
| Who configures the server | You, via Plesk | Our engineers |
| Updates & patching | Manual, on request | Handled for you |
| Backups | Available, self-managed | Automated & monitored |
| Security monitoring | Basic, on request | WAF + 24/7 scanning |
| Staging environments | Not included | Included |
| Support priority | Standard queue | Priority / 24/7 |
| Best for | Hands-on users, tight budgets | Businesses that want it off their plate |
No. You still have full Plesk access for day-to-day tasks like managing email or files. The difference is that server-level maintenance—patching, security configuration, and performance tuning—is handled by our team instead of falling to you.
Critical issues are service-affecting problems where your site is down, unreachable, or returning errors to visitors. Our monitoring typically detects these automatically, and an engineer begins investigating within 15 minutes on Managed plans, 24/7.
Yes, at any time. Our team migrates your site to the managed environment at no extra cost, tests everything on a staging environment first, and switches everything over with zero downtime.
No. Managed Hosting supports any application that runs on our Plesk infrastructure, including WordPress, custom PHP applications, e-commerce platforms, and more. If you’re specifically looking for a WordPress-optimized environment, our WordPress Hosting plans are a better fit.
